Archive for January, 2010

Steps to Perfecting a Diversity Marketing Program – Part II

Sunday, January 24th, 2010

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[Excerpted from Black is the New Green: Marketing to Affluent African Americans in bookstores March 16, 2010]

Last week we previewed the first steps to creating an effective diversity marketing campaign.  Now we continue with more tips for reaching the affluent African American consumer.

Measure, Measure, Measure — Calculating the impact of your pilot program on your company’s bottom line is crucial in your ability to sustain and substantiate your diversity program.

Test, Tweak, Refine, Measure, and Repeat (TTRMR) — Since budgets are always going to be an issue, we think it’s important to create test markets or small pilot programs that give you a measurable  ROI.

Be Consistent — Once your pilot program has been refined and is a consistent success, continue to cultivate your new audience with the next level or layer of innovation.

Hire a Consultant — The successful development and deployment of integrated marketing programs requires the skills and insights of someone who understands advertising and public relations and Internet marketing and social media and event planning. A seasoned integrated marketing consultant will do the trick. This person can also help you better tap into your existing human capital, relationships with your outside agencies and investments in current programs.

Establish a Standard Operating Procedure — Even if it’s on a very small scale, establish a standard operating procedure (SOP) for evaluating the opportunities that present themselves. Do you have a standardized evaluation tool for giving all opportunities a fair assessment?

Be Nimble — Last minute opportunities give you more leverage to negotiate price and elements. A “slush fund” is an important line item in any marketing budget. It can give you a leg up on the competition.

To get the full scoop, check bookstores on March 16, 2010 for Black is the New Green.

2010 Online Purchasing Patterns of Affluent African Americans

Thursday, January 21st, 2010

Online Purchasing Patterns.cdr

This report, published in January 2010, explores the online purchasing patterns of Affluent African American consumers in the United States. For purposes of this report, Affluent African Americans are defined as individuals earning $75,000 or more annually or households earning $150,000 or more. The report looks at the influence of technology on the purchase decisions of this market segment.

Based upon the 2009 Diversity Affluence Affluent Ethnic Population study, there are an estimated 819,700 African American individuals in the U.S. who earn at least $75,000 per year. Given this large population and grouping of disposable income, it is important to consider the online buying behavior of Affluent African Americans.

Less than a decade ago, the Internet was used often for communications and information, but rarely was retail commerce conducted online. This has changed dramatically in recent years. Affluent African Americans are shopping online at record levels. During this most recent economic recession, more Affluent African Americans are shopping online. Almost one-quarter of survey respondents are making more purchases online than in retail stores given the current climate. Not only are Affluent African Americans shopping online more often, but they are greatly increasing the amount of money spent online. Affluent African Americans purchase not only goods, but services online. Most respondents use the internet to book travel services (airfare, hotels, and rental cars).

Click here for more information or to purchase this report.

Hermès of Paris Helps Evidence, A Dance Company Kick-off 25th Anniversary

Sunday, January 17th, 2010

Reginald Van Lee and Maureen Baltazar at Hermes on Madison Avenue

Ronald K. Brown and Hermes CEO Robert Chavez

HERMÈS of Paris hosted an elegant reception at its stunning Madison Avenue flagship store for the friends and supporters of Evidence, A Dance Company last week to celebrate the acclaimed dance troupe’s upcoming 25th Anniversary and to unveil a sumptuous limited edition custom scarf in an African motif created to commemorate the milestone. The famed French design house has been a supportive friend to The Company for several years.

On hand to welcome guests were Robert Chavez, CEO of Hermès USA and Maureen Baltazar, Senior Vice President, Ronald K. Brown, Evidence, A Dance Company founder and Artistic Director, Reginald Van Lee, Evidence Board Chairman and Joyce Mullins-Jackson, Board Vice Chair along with Board members Joanne Hill, Gail Monroe Perry and Andrea Hoffman whose company Diversity Affluence forged the relationship with the luxury goods company.

Evidence, A Dance Company Board of Directors

Donna Dougan and Javier Evans of HSBC Bank with Tybie Dotson

Mr. Chavez and the Evidence team unveiled the exquisite silk scarf bearing a unique pattern inspired by traditional African garb, in desert tones of orange and sand. A portion of the scarves sales will benefit the much loved company. The scarf retails for $375 and is available for purchase at Hermès, 691 Madison Avenue at 62nd Street or by calling the Evidence  office at 718-230-4633.

Voyage en etoffes

Steps to Perfecting a Diversity Marketing Program – Part I

Monday, January 4th, 2010

[Excerpted from Black is the New Green - Marketing to Affluent African Americans in bookstores on March 16,  2010]

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Every business wants to maximize their marketing dollar but few know quite how to go about it. In the following excerpt from their soon-to-be-released book on the topic, Andrea Hoffman and Leonard Burnett shed some light on how to perfect a diversity marketing program.

Their steps for success include:

1. Conduct a Marketing Audit — An audit helps to assess exactly where the opportunities are, and where the risks might be, and how to mitigate them.

2. Establish Partnerships — These partnerships could be with philanthropic or cultural arts organizations that already enjoy the support of the local community you wish to reach.

3. Alert the Media — Send pre- and post-event press releases to whatever media outlet your brand is partnered with.

4. Host the Event and Use the Content — start with a concept that is measurable and scaleable, one that resonates universally with this consumer across the country.

5. Establish a PRM Metrix — The primary purpose of data capture is to create a prospect relationship management (PRM) system. The PRM system that any one entity creates can be as simple or as sophisticated as the client likes.

Check back with us next week for the final steps to developing an effective diversity marketing strategy from the book Black is the New Green.

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